Privacy policy

Privacy Policy

What Data We Collect and Why

When you visit Sans Soucci, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

  • Device Information: We collect data such as your web browser version, IP address, time zone, and how you interact with the site. We collect this to load the site accurately for you and to perform analytics to optimize our site.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number. This is necessary to fulfill our contract with you, process your payment, arrange for shipping, and provide you with invoices and order confirmations.

How Data is Stored and Protected

Your data is stored on secure, encrypted servers hosted by our e-commerce platform. We follow industry best practices and maintain strict security protocols to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Use of Cookies and Tracking Tools

We use "cookies" to enhance your browsing experience, analyze site traffic, and personalize content. Cookies allow our website to remember your actions and preferences (such as login details and cart contents). We also use tracking pixels for advertising purposes to deliver relevant promotions to you across different platforms.

Sharing with Third Parties

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use Shopify to power our online store, payment gateways to process transactions, and shipping carriers to deliver your orders. We may also share your information to comply with applicable laws and regulations, or to respond to lawful requests for information we receive.

User Rights Over Their Data

You have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the information below.

Contact Information for Privacy Inquiries

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@wearsanssoucci.com.